Returns & Exchanges
At BAROQUE, we strive to ensure your complete satisfaction with every purchase; however, if you are not entirely happy with your order, we offer a seamless 14-day return and exchange policy for all unworn garments with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Secure Packaging
Place the items in their original packaging, ensuring all brand tags, labels, and invoice copies are included to prevent processing delays.
- 3.Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects the items for quality compliance, your refund or exchange will be processed within 5-7 business days.